When a storm rolls through Middle Georgia, the clock starts immediately. Wind-lifted shingles, hail-bruised granules, displaced flashing, and compromised ridge vents all begin leaking water into your attic within the first heavy rain after the storm — and the insurance statute-of-limitations clock is ticking too. Most Georgia homeowner’s policies require damage claims within 12 months of the storm event, and carriers increasingly deny claims when the damage looks older than the filing date.
Crest Roofing & Gutters has been handling storm damage claims across Jackson, McDonough, Locust Grove, and Forsyth for 12 years. We are not a storm-chaser operation — we’re the locally-owned roofing company that was here before the storm and will still be here next year. That matters when you need a warranty callback two years after the work is done.
Every storm repair we do is backed by our 10-year workmanship warranty, same as every new roof.
Middle Georgia sees a predictable pattern of storm damage every year — and knowing what to look for is half the job of documenting a real claim:
When you call after a storm, the first visit is a free on-site inspection. We walk the roof, document everything with date-stamped photos, and tell you whether you have a real claim or cosmetic-only damage that probably won’t meet your deductible.
Speed matters after a storm for two reasons: secondary water damage and insurance timing. We prioritize storm calls over other scheduled work and can usually be on your roof within 24–48 hours of the call — faster if there’s active leaking.
The process we follow on every storm job:
Filing a storm damage claim can feel like a second full-time job. Most homeowners don’t know which adjuster questions matter, which photos are load-bearing, and which line items carriers routinely try to short-pay. We do. Here’s what our insurance claim assistance actually looks like:
We work with every major carrier in Georgia — State Farm, Allstate, Farm Bureau, USAA, Progressive, Liberty Mutual, Travelers, and the regional carriers. You pay your deductible; we handle the paperwork.
Crest Roofing & Gutters is a locally-owned storm damage contractor based in Jackson, Georgia — the same phone number, the same address, and the same people for 12 years. That matters when you’re picking who to trust with a six-figure insurance claim.
We also serve Griffin, Hampton, Stockbridge, Covington, Barnesville, and Monticello. After a storm, call (478) 375-6175 for a free roof inspection — no obligation, no pressure.
You have the legal right to choose your own contractor — the preferred list is a recommendation, not a requirement. In practice, preferred contractors tend to work on volume and sometimes leave corners cut (literally) to protect margin. A local contractor with a 10-year workmanship warranty and a decade-plus track record in your county is a safer long-term choice.
It’s common — once the old roof comes off, we sometimes find decking rot, impact damage to the underlying structure, or hail damage that wasn’t visible from the surface. When that happens, we document and submit a supplement to your insurance carrier. Most carriers pay supplements routinely when they’re properly documented; you don’t pay additional out-of-pocket.
Your deductible is paid to the contractor, not the insurance company. Standard practice is that it’s due at the completion of the work, not before we start. Waiving deductibles is insurance fraud in Georgia — any contractor who offers to “eat the deductible” or “make it disappear” is exposing you to a criminal charge alongside them. We don’t do that. We do our best work, document it properly, and let the insurance payout cover what it’s supposed to cover.
Most Georgia homeowner’s policies require claims to be filed within one year of the loss event — some require notice within 60 or 90 days. Your specific policy language controls. If you’re unsure whether storm damage from last spring is still eligible, call us and we’ll inspect; we can usually tell from the weathering whether a claim is still viable.
Whether your roof is worn out or beyond repair, Crest Roofing & Gutters is ready to replace it.